Privacy Policy for Carolina Oyster Sauce

Last Updated: 12.12.25

This Privacy Policy describes how Carolina Oyster Sauce ("we," "us," or "our") collects, uses, and discloses your information when you visit, use, or make a purchase from our website, www.carolinaoystersauce.com (the "Site").

1. Information We Collect

We collect several types of information from and about users of our Site, including:

A. Personal Information (Directly Provided by You): This is information that you provide to us when placing an order, signing up for a newsletter, or contacting us. This may include:

• Contact Information: Name, shipping address, billing address, email address, and phone number.

• Payment Information: Payment details (though processed by a third-party payment processor, we may store the last four digits of your card, or a token provided by the processor).

• Account Information: Username and password, if you create an account.

• Correspondence: Information you provide when you communicate with us (e.g., customer support inquiries).

B. Automatic Data Collection (Usage and Technical Information): When you access the Site, we automatically collect certain information about your device and your activity. This information is necessary to improve our service and maintain site security.

• Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

• Usage Data: Information about how you interact with our Site, including the web pages or products you view, what websites or search terms referred you to the Site, and the time, date, and duration of your visits.

• Tracking Technologies: We use "cookies," "log files," "web beacons," "tags," and "pixels" to collect this information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Fulfill Orders: To process your transactions, ship your products, and provide you with invoices and order confirmations.

• To Communicate with You: To respond to your customer service requests, inquiries, and provide updates about your order or our policies.

• To Market and Promote: To send you promotional emails, newsletters, or marketing communications about our products, services, or events (you can opt-out at any time).

• To Personalize Your Experience: To improve the Site and customize the content and products we offer you.

• For Security and Fraud Prevention: To screen our orders for potential risk or fraud.

• For Analytics and Improvement: To analyze how our customers browse and interact with the Site and to evaluate the success of our marketing and advertising campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Service Providers: We share information with third-party service providers who perform functions on our behalf, such as:

  • Payment Processors (e.g., Stripe, PayPal) to process payments.

  • Shipping and Logistics Companies (e.g., USPS, FedEx) to fulfill and deliver your orders.

  • IT and System Administration Providers (e.g., hosting providers).

  • Marketing and Analytics Partners (e.g., Google Analytics, email marketing services) to help us understand how our customers use the Site.

• Legal Compliance and Protection: We may disclose your Personal Information if we are required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation or request.

  • Protect and defend the rights or property of Carolina Oyster Sauce.

  • Protect the personal safety of users of the Site or the public.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of the transaction.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Opt-Out of Marketing: You can opt-out of receiving future promotional emails from us by following the unsubscribe link provided in every email.

• Access, Correction, and Deletion: You may have the right to request access to the personal information we hold about you, to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

• Do Not Track: Note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

5. Data Security

We implement reasonable security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no internet or email transmission is ever fully secure or error-free. You should take special care in deciding what information you send to us via email or the Site.

6. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately, and we will take steps to remove such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last Updated" date at the top of the policy.

8. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

• Email: info@carolinaoystersauce.com